MOTIVATION WITH THE IMPLEMENTATION OF THERAPEUTIC COMMUNICATIONS TO HOSPITAL HEALTH PERSONNEL
Abstract
ABSTRACT
Hospital success in carrying out its functions characterized by their excellent service quality r u mah sakit.Mutu hospital services is influenced by several factors, the most dominant is manusia.Komunikasi therapeutic resource is communication conscious and aim to Mo m harbor patients This study aims to determine the relationship between workload and motivation with the implementation of therapeutic communication for health workers at Bhayangkara Hospital, Padang in 2017. This type of research is a descriptive analytic study with a cross sectional design approach . This research has been conducted in RS Bhayangkara Padang on in September 2017 . The population was all nurses and midwives totaling 44 people. Total population sampling technique . Data analysis was performed using univariate analysis with frequency distribution and bivariate using the computerized Chi Square test .
The results showed that (47.7%) respondents are not good at implementing therapeutic communication , (29.5%) respondents have a heavy workload , (45.5%) respondents have low motivation. There is a relationship between workload (p = 0.001) and motivation of health workers (p = 0.000) with the implementation of therapeutic communication . Based on the research results, it can be concluded that there is a relationship between workload and motivation of health workers with the implementation of therapeutic communication.
Keyword: Motivation, Therapeutic Communication
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